Privacy Policy

Last Updated: August 13, 2026

Medipilot360 (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, retain, and protect your data when you use our mobile application Medipilot360 (the “App”), available on the Google Play Store.

1. Information We Collect

• Personal Information: Such as your name, email address, phone number, or other details provided voluntarily during registration or support requests.
• Health or Medical Data: Only if you choose to provide it within the App to access certain features or services.
• Device Information: Including device type, operating system, unique device identifiers where applicable, application version, and crash logs to ensure app performance, security, and reliability.
• Usage Data: Anonymous or aggregated analytics data such as app usage patterns, interaction times, and navigation flow.

2. How We Use the Information

We may use the information we collect to:

• Provide and maintain app functionality.
• Provide requested services and features through the App.
• Improve user experience, functionality, and app performance.
• Respond to user queries and support requests.
• Detect, prevent, and address security issues or misuse.
• Ensure compliance with applicable legal obligations and Google Play policies.

3. Data Sharing and Disclosure

We do not sell, rent, trade, or share your personal or medical data with third parties for marketing or commercial purposes.

We may share data only in the following circumstances:

• With your consent – when you authorize us to share information for a specific service or purpose.
• For legal compliance – when disclosure is required by applicable law, regulation, legal process, court order, or governmental request.
• With service providers – with trusted service providers that support app operations and are required to maintain appropriate confidentiality and security.

4. Data Security

We use reasonable and industry-standard technical and organizational security practices to protect your information from unauthorized access, alteration, disclosure, or destruction.

Where applicable, information transmitted between the App and our servers is protected using secure encryption technologies such as HTTPS/TLS.

However, no method of transmission or electronic storage over the internet is completely secure, and we cannot guarantee absolute security.

5. Data Retention and Deletion

We retain personal information and health or medical information only for as long as reasonably necessary to provide the requested services, maintain the functionality of the App, comply with applicable legal and regulatory obligations, resolve disputes, enforce agreements, and maintain security.

When information is no longer required for these purposes, we will delete, anonymize, or securely dispose of the information in accordance with our applicable data retention practices.

If you request deletion of your account or personal information, we will process the request and delete the personal information associated with your account, except where we are required or permitted by applicable law to retain certain information.

Any information that must be retained for legal, regulatory, security, fraud-prevention, or other legitimate purposes will be retained only for the period required for that purpose and will be securely deleted when the applicable retention requirement expires.

Information stored in backups may remain for a limited period until the backup is securely overwritten or deleted as part of our normal backup and disaster-recovery procedures.

To request deletion of your personal information or account, please contact us at support@medipilot360.com .

6. Your Rights

You may have the right to:

• Access your personal data.
• Request correction of inaccurate or incomplete personal data.
• Request deletion of your personal data.
• Withdraw consent where processing is based on consent.
• Ask questions about how your information is collected, used, or retained.

To exercise these rights, please contact us at support@medipilot360.com .

7. Third-Party Services

The App may use trusted third-party services, such as analytics tools, hosting providers, APIs, or other services required to operate and maintain the App.

These third-party services may have their own privacy policies governing how they process information. We encourage users to review the privacy policies of applicable third-party services.

8. Compliance with Google Play Policy

Medipilot360 is committed to complying with applicable Google Play Developer Policies and User Data requirements.

We aim to provide transparency regarding the information we collect, how it is used, how it is shared, how it is protected, and how long it is retained.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our services, data practices, or applicable legal and regulatory requirements.

Updates will be posted within the App and/or on our website, and the “Last Updated” date will be revised accordingly.

10. Contact Us

📧 Email: support@medipilot360.com
🌐 Website: https://www.medipilot360.com

Official URL: https://www.medipilot360.com/privacy.html